Dental insurance, Why won’t my dentist file my dental claim.
So I have Delta dental PPO though my job. I went to an outside network dentist because I do not care for the dentist they have in the network. They are not in an area I want to go to.
Anyway I had just the normal dental stuff. Cleaning, X-rays etc. My dental insurance plan says they pay 80% of that type of work the first year I have it. So that was what I was expecting to pay the dental office at the time was only 80%.
It did not happen that way though I was handed the total billing and a claim form were they said I needed to file it in order to get the premium due back from the insurance company. I was very upset by this. They informed me that they do not file claims they will only fill out the form and give that to me so that I can file it.
This does not seem right to me at all. What is the point of having insurance if I could afford to pay in full for my dental services. Why will they not file the claim is that not on the dental office to do?? I am left feeling taken.